For Insurers

High quality primary health care that addresses what clients need and not what they can afford can address the challenges of unnecessary, expensive care.

One of the biggest challenges faced by insurance companies today is client retention. Due to significant overutilization, insurance companies often find themselves receiving a higher number of claims, which thereby forces them to increase insurance premiums, decrease benefits within the plan and increase co-payment/deductible. Insurance companies face a constant challenge in validating and controlling many of the prescribed treatments and procedures, and in turn they are obligated to pay a substantial amount for commercially-driven claims.

Reduced co-payments and hospital bills

Appropriate utilization of health insurance

Only necessary tests and prescriptions

Lower claim ratios

With HealthX Africa

Our highly trained and licensed doctors practice evidence based medicine based on NHS International Guidelines and will give users honest, relevant and reliable medical advice and support, and avoid unnecessary investigations, procedures, and treatments.

How It Works

With HealthX Africa , you have access to quality, convenient and quick care from the moment you contact us to the point of recovery.

Benefits for Insurance

Our Plan


  • Unlimited consultations for the entire subscription period
  • 24/7 service, 365 days a year
  • Secure Medical consultations with Medical Doctors/ General Practitioners; no appointment is required
  • Confidential Mental Health consultation, including crisis counselling with Clinical Psychologists, on an appointment basis
  • Personalized Nutrition/ Wellness consultation, exercise regimes, and food plans with Clinical Nutritionists on an appointment basis
  • Preferential medication pricing and support for medication delivery
  • Preferential lab testing pricing and support for home-based testing
  • Referrals to specialists, as needed
  • Video call, voice call or live chat; request a callback or book an appointment via WhatsApp
  • Toll-free consultations, no air time required
  • HealthX app for consultation and communication, vital signs monitoring, link to wearables, HealthX medical team information, and health digest


  • Unlimited access to HealthX doctors 24x7 for medical consultations via video chat, voice call or live chat
  • Medication advice and prescription service, as needed
  • Laboratory test and imaging requests, as needed
  • Referral to HealthX nutritionist for preventive and chronic disease care, as needed
  • Referral for specialist consultation, as needed
  • Access to HealthX app and HealthX health digest


  • All Features of Care Plan
  • Support for medication delivery (where possible)
  • Unlimited access to HealthX wellness advisor for nutrition and exercise consultations
  • Unlimited access to HealthX mental health advisor for confidential conversations and counselling support
  • Support for appointment bookings (where possible)


  • All Features of Care+ Plan
  • Dedicated senior Health Director, selected by you from the HealthX panel of doctors, providing oversight and coordination of your medical care
  • Scheduled discovery call with your Health Director to gather full medical history and wellness priorities, and develop your electronic medical record
  • Personalized and tailored annual health plan designed with you to meet your health and wellness goals
  • Monthly / Quarterly check-in call from your Health Director (Optional)
  • Personalized meal and exercise plans as part of annual health and wellness plan
  • Personalized HealthX newsletter with content based on your selected preferences and priorities
  • Access to emergency ambulance services when and where you need via our preferred partners
  • Wellness offers and discounts, especially curated for you

Want to know more?

Contact us for more information or for a demonstration of our innovative and one-of-a-kind healthcare solution.